Return & Refund Policy
At Yarche, customer satisfaction is our top priority. We carefully inspect every handmade product before dispatch. If you experience any issue with your order, we're here to help.
Refund Policy
Our focus is on complete customer satisfaction. If you are not satisfied with your order, we will review your request and provide a replacement or refund where applicable after verifying the issue. Please read the product details carefully before placing your order.
Cancellation & Refund
- Orders can be cancelled only before they are dispatched from our warehouse.
- Once the order has been shipped, cancellation requests cannot be accepted.
- Refunds for prepaid orders will be credited to the original payment method used during checkout.
- For cancellation or refund requests, please contact us through our Contact Us page or customer support.
Replacement Policy
- Replacement is available only if the product is received damaged, broken, or has a manufacturing defect.
- We will arrange a pickup whenever applicable. After receiving and inspecting the product, a replacement item will be shipped.
- The product must be returned in its original condition with all original packaging intact.
- Replacement requests made after 7 business days from the date of delivery will not be accepted.
Need Help?
If you have any questions regarding cancellations, refunds, or replacements, our support team will be happy to assist you.
Contact Us